When will my order ship?

Orders ship within 5–7 business days from Riverside, California.
Once your order ships, you’ll receive a confirmation email with tracking.

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Do you offer free shipping?

Yes. Standard shipping is free within the United States.
International shipping rates are calculated at checkout.

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How long does delivery take?
 • United States: 3–5 business days after shipping
 • International: 3–8 weeks after shipping, depending on location and customs processing

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Do you ship internationally?

Yes. We currently ship internationally, including Canada and Japan.
International customers are responsible for any customs duties, VAT, or import fees.

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What is your return policy?

U.S. orders may be returned within 14 days of delivery, provided items are unused and in original condition.
International orders are final sale.

To start a return, email daniel@prayingrabbit.com.

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What if my item arrives damaged or incorrect?

Email daniel@prayingrabbit.com with your order number and a photo of the issue.
We’ll send a replacement at no cost. No return required.

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Can I cancel or change my order?

Orders are processed quickly. If you need to make a change, contact us as soon as possible.
Once an order has shipped, it cannot be modified.

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How can I contact you?

For order-related questions, email daniel@prayingrabbit.com.
Responses are typically sent within 1–2 business days.

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Do you offer refunds on sale items?

No. Sale items are final sale and not eligible for returns or exchanges.