Return Policy

We accept returns made within 14 days from the date of your order delivery. We will not cover return shipping costs.

If you received any damage or defective item, please email us a picture along with your order number. Replacements are free and we do not require you to return any damaged items.

 

There are two options:

Option 1:

  • Email orders@prayingrabbit.com to purchase a return label. An invoice will be sent to your email. After the invoice is paid, a shipping label PDF will be sent to you. You can then print the label out, affix it to your package, and drop it off at any USPS location

Option 2:

  • Mail the items back to us at any USPS location

 

Our return shipping address is:


PRAYING RABBIT

2501 RUBIDOUX BLVD

STE G

JURUPA VALLEY, CA 92509



After you ship out your return package, please, email orders@prayingrabbit.com with the subject line: RETURNS (ORDER NUMBER) and provide the return tracking number in your message. A full refund will be issued as soon as the package is received by us.

 

If you need any help with your return or have any questions, feel free to send us an email at any time: orders@prayingrabbit.com

 

NOTE: All return items must be in original condition. We will not be able to refund your shipping costs (if applicable). Praying Rabbit does not accept returns or exchanges on international orders. 

 


***With the rise of shipping costs from all carriers, we no longer provide free return labels due to the cost being too high for us to continue operating the brand. You are more than welcome to return the item at any time within 14 days of delivery. We appreciate your support and understanding.